Apr 25, 2017

Doctrinaire Bureaucracy defies & avoids adaptation with advance technologies

Indoctrinated Bureaucracy still persists in most of the public sector’s employment while hiring their staff - the worst example of service delivery & staff performance due to not adapting & adopting the latest technology & running the business calmly with the same pace of unproductive tone - instead tuning it with upgraded version of advance office system for attaining maximum benefits of the institutions.

I was reading careers page in one of English daily’ where still the state owned enterprise is hiring the staff or employee with decade long designated employment positions which were applicable in 50s, 60s,70s & 80s. The names of such outdated positions however [as shown in the news paper] is mentioned below;

LDC (lower division clerk)– UDC (upper division clerk) – Steno typist- Stenographer Naib Qasid - Data entry operator – Telex operator – Dispatch rider - Notice server - Bailiff - Sepoy Armed guard – Chowkidar - Farrash – Sanitary worker – Water carrier – Dresser - Cook etc.

The above positions have been advertised by a public entity that has a big stake in country taxation affairs which does not run optimally but has been under severe critic due to its poor performance attired with bureaucracy shades.

It’s a big ads published in the daily where about 1000 staff being hired across the country asking candidate to mention their domicile. It’s a good move from employment perspective - no doubt - but the position mentioned in the ads needs to cogitate to rename the designation with respectable word not degrading the candidates or underestimate them..

How ridicule it is - though we are living in 2017 but govt. entity running its office system through Steno typist and Stenographer where the Boss does not know typing to operate a computer or laptop.

Sitting and holding the position in top management - calls the Steno typist & Stenographer to take the dictation – type and retype the draft & then final printout to sign off by the Boss - instead Boss himself could type the whole case & asked the secretary to dispatch – doing so would save the time and money instead hiring such a chain of staff to do a small work – but who cares – govt. bearing the cost – living in the so called Bureaucracy tape-ism – change is not acceptable – but to keep the heads-on – a self created zoom.  

The Boss feels pride when Naib Qaid appears in his room and says JI SAHIB – JI SIR – YES SIR when the bell is pressed by the Boss – a steel small round device lying on the table of the Boss who does press when he/ she wants Naib Qasid - a decade long sick-practices running in the govt. departments.

The Boss does not want to come out of the box but feels easy and more convenient working in the same rusted & conventional management system – how then result we can achieve if we avoid inducting computer machine in the office and hiring such staff who is well versed in computer networking or equipped with computer oriented technology. And reluctant to rewriting and rephrasing their job designation – by saying them Office Assistant and Senor office Assistant or Executive Assistant & Senior Executive Assistant instead to call them LDC & UDC respectively……….think about it.

That were the legacy and mentality of British Empire who ruled India more than 200 years and - kept then Indian enslaved – the Bureaucrats what we have in our govt. institution belongs to the same slot – British kept the generation enslaved - they changed even the English syllabus – giving a major difference of English words used by Indian and British.

I quote here one example – application written by British student to his class teacher – he writes ‘’ I had fever, I could not attend the class, excuse me one day leave’’ – whereas Indian writes to his class teacher “” Respected Sir/ Madam, Most humbly I beg to state that I was suffering from fever I could not attend the class. I therefore request to kindly grant me one day leave’’ your most obedient pupil ………..’’ the difference is very obvious that how we were raised, brought up, nourished and nurtured by British in India.

Improve your staff morale & esprit de corps - their self respect and due placement in your organization - if you encourage and motivate them - certainly their performance will enhance – open rooms for their promotion – open more vistas of avenue to upgrade them - as stagnant water emits bad odor due to its passivity - so think positively.

Ensure proper job training – appreciate their work - giving extra incentive by acknowledging their works before the staff of the unit – clapping and awards will inspire and aspire others to improve their performance - adapting computer technology with job related software to magnify their working strength that’s not only will be payable to the staff but be profitable for the institutions too.

We believe that recent market mechanism and advanced technique becomes the tool to enhance product and that’s the reason new write-up comes ahead in response to capricious condition of market – how sales are targeted and how the products are streamlined that goes customer centric instead to stick with outdated method and procedures – Write new SOP instead to stick with old version – it’s not Ten Commandment – you can change - if you feel change is mandatory then move.

Keep yourselves abreast with changed scenario otherwise you will be thrown to the back burner………… ‘’Bureaucracy’’ wake up & break the fetter & rewrite the whole job description of your subordinate – Remove the word ‘’clerk’’ from your dictionary - write their designation with respected words - assign them more task with attractive return for attainment of maximum result.

We are aware that organization has adaptability with the changed environment & fit itself with the changed circumstances but the Bureaucracy [in Pakistan] still swinging and relying in 50s working trends - and has no intention and plan to upgrade, update, adjust or impregnate their current office-working infrastructure from old methodology to new office system fertilizing it with the need of current technology.

Not only the working apparatus but employees too who are hired should be considered & preferred having well versed with technology - write in your ads that computer literacy is must so that job seeker may inclined to learn computer.  

Utility of computer is a changed and upgraded version of a typewriter – so what’s the glitch if you hire the candidate who is familiar with computer operation instead to hire a Typist and you ask them to mention the typing speed in your ads – what a narrow and conservative thoughts that you talk about typing speed & calculator speed in today’s life.

Old bookkeeping on larger register has left - now the generation talking about Mega Bite and Tera-Bite where entire organization data comes on few CD & DVD or in a key chain type USB - So does it not look good to you [the Boss] instead ask your staff to maintain register.

If the organization inducts new staff who recently did their graduation from professional university and they bring new working strategy – new ideas – new approach - a well defined catalog & synopsis that how to improve the products and beat the scale of competitors roaming in the market – why you insists to work on the old pattern…..It’s not your fault because you spent your good year with British empire whose impression has eclipsed your mind.

You [the Boss] should know that as the time evolved - modern technology got its due placement in employment sphere - most of the public and private sector updated their organizational hierarchy but still there are some who is living under the influence of ‘’Bureaucracy and red-tape-ism’’ where they feel pride to keep such institution alive in a typical pattern instead to uplift and impregnate the whole system with advance technologies.

The [Boss] feels pride to keep their staff under their duress maintaining the rusted - typical bossy mentality - pressurizing to come early and site late - getting their heart pumped calling them SAHIB & BARE SAHIB and not gazing into the eyes of Boss & don't raise your eyebrow even there is differences of opinion and no liberty you [the subordinates] to reply but just listen and silent.

Keep your [subordinates] head down – such Head of the department are the failure in their area and eventually they are kicked out - they get all the work from their subordinate and go happy just to sign the paper or putting stamps on it.

Such doctrinaire - an specific system of beliefs running in the public sector institutions - unequivocally is the curse where authoritative symptoms seems running still. We find as the main hindrance into the way of organizational progression and prosperity where not only its goal is recessed but outcome also goes impacted with heavy losses.

If we see other position of hiring as stated, besides LDC & UDC - Steno typist & Stenographer - what’s the difference between Dispatch Rider - Dak Rider - Notice server & Bailiff

One Dispatch Rider can do the entire dispatch works – give him a good name of designation such as ''Delivery or Dispatch officer'' and offer him five figure salary instead to scatter the amount among five delivery staff – if you do so naturally you will be lessening the over head expenses and taking the institution at zenith in term of output and staff performance

What is the difference between FAARASH & SANITARY WORKER, make it one and give good salary to undertake the whole cleaning portfolio instead to segregate – think at corporate level and for the welfare of staff - if staff is happy the company will grow – it’s a blessing for the Boss too who takes care for his/ her staff.

Apr 21, 2017

Prime Minister Pakistan Nawaz Sharif (NS) is Untruthful & Ineligible to run public office,

said by Justice Asif Saeed Khosa and Justice Gulzar Ahmed in their dissenting notes sharing the final judgment [Supreme court of Pakistan] in ‘’Panama case’’

A fiery debate that enveloped the entire country since its unfolding in national and international press.

And people in Pakistan wanted Panama drop scene at the earliest but the recent court verdict announced on 21st April 2017 by Supreme court of Pakistan disappointed many where majority judges 3 out of 5 favored to go with JIT whereas 2 gave their decision to disqualify the premier who breached the constitution laid down at clause # 62 & 63 where premier dishonesty and disloyalty has disabled him to continue his public office as his role has been suspicious & distrusted. 

Justice Khosa who headed the five member bench constituted in Supreme Court Pakistan where 2 [above] judges gave their ruling to disqualify the premier while 3 judges asked the govt. to form Joint Investigation Team [JIT] to investigate the matter incorporating the Heads of Investigative Institutions i.e. NAB, FBR, FIA, ISI, MI, IS, SBP, ECP etc. to unearth the thread of massive corruption that premier and his family shown involved in Panama matters.
The above Institutions whose job description signify such corruption cases should have been tackled by them and compulsorily they should have noticed and undertaken to probe such unbridled corruption cases that mushroomed since 90s and continued [active]  till referring the case to Supreme Court for hearing.
Such a mounting corruption did not emerge in a night, in a day or two but became a history of massive corruption as soon as Nawaz Sharif took the charge of public office or when he came in power in subsequent dates in ‘’national politics’’.
Instead to refer the case for hearing in Supreme Court - all cited above agencies could start the proceeding but unlikely the Heads of the ‘’Investigative Agencies’’ lost their credibility & became incapable & unreliable under the influence of the premier - Frankly speaking such institutions got politicized & they sold out their fidelity & integrity that’s an essence of any institution to run it honestly as mandated, said Imran Khan Chairman PTI.
However below are the reduced excerpts taken from the dissenting notes of the Supreme Court Panama case written by Justice Asif Saeed Khosa.
Dishonesty of Respondent # 1 (the Prime Minister Nawaz Shrif)
“I may, therefore, be justified in raising an adverse inference in the matter. The fortune amassed by Respondent No. 1 is indeed huge and no plausible or satisfactory explanation has been advanced in that regard.
A conclusion has appeared to me to be unavoidable and inescapable that in the matter of explaining the wealth and assets Respondent No.1 [NS} has not been honest to the nation, to the nation’s representatives in the National Assembly and even to this Court’’.
Other institutions failed or refused to probe Respondent # 1 [NS}
These petitions had been entertained by this Court in the backdrop of an unfortunate refusal/ failure on the part of all the relevant institutions in the country like the National Accountability Bureau, the Federal Investigation Agency, the State Bank of Pakistan, the Federal Board of Revenue, the Securities and Exchange Commission of Pakistan and the Speaker of the National Assembly to inquire into or investigate the matter or to refer the matter to the Election Commission of Pakistan against respondent No. 1 [Nawaz Sharif].”
Supreme court took up the case so a PM could not have a ‘field day’
“If this Court stops short of attending to the issue merely because it involves some disputed or intricate questions of fact then the message being sent would be that if a powerful and experienced Prime Minister of the country appoints his loyalists as heads of all the relevant institutions in the country which can inquire into or investigate the allegations of corruption, then a brazen blocking of such inquiry or investigation by such loyalists would practically render the Prime Minister immune from touch ability or accountability and that surely would be nothing short of a disaster.”
“It is said that how high may be the law is above you. 

It is in such spirit of democracy, accountability and rule of law that this Court would not give a Prime Minister/Chief Executive of the Federation a field day merely because no other remedy is available or practicable to inquire into the allegations of corruption, etc. leveled against him or where such inquiry involves ascertainment of some facts.”
The premir Nawaz Sharif was not truthful
“It had not been disclosed as to how and through which resources the respondent’s father had established 6 new factories within 18 months of nationalization of Ittefaq Foundries, especially when statedly the entire savings of the respondent’s elders stood obliterated and wiped out."
“It is also strikingly noticeable that in that speech there was no mention whatsoever of setting up of any factory in Dubai which was sold in 1980. That speech also failed to disclose any detail of the funds available or procured for setting up of the factory near Makkah.”
“It was maintained in that speech that the funds generated through sale of the factory near Makkah were utilized by respondent No. 1’s sons namely Mr. Hassan Nawaz Sharif and Mr. Hussain Nawaz Sharif for setting up their business. 

It had been maintained by respondent No. 1 that through that speech he had made the entire background of his family’s business clear to his countrymen and that he had informed them about all the important stages of the family’s journey in business."
“He had proclaimed that what he had disclosed were the “true” facts. I have, however, found that that was not the case and unfortunately respondent No. 1 had economized with the truth on that occasion.”
"Even a layman can appreciate, and one does not have to be a lawman to conclude, that what had been told to the nation, the National Assembly or even this Court about how the relevant properties in London had been acquired was not the truth. A pedestrian in Pakistan Chowk, Dera Ghazi Khan (a counterpart of Lord Denning’s man on the Clapham omnibus) may not have any difficulty in reaching that conclusion."
How were London properties acquired?
“There was absolutely no explanation offered in that speech as to how the relevant four properties in London had been acquired and respondent No. 1 had never stated on that occasion that he had no concern with the ownership of those properties or that no money belonging to him had been utilized for their acquisition."
"On April 22, 2016 respondent No. 1 addressed the nation again on the subject on radio and television but that speech did not contain any specific information about the resources or assets of the respondent and his family. 

Again, no explanation whatsoever was offered in that speech as to how the properties in London had been acquired."
Dubai factory was not mentioned in PM’s first or second address
"On May 16, 2016 respondent No. 1 read out a written speech in the National Assembly which was broadcast and telecast live on radio and television and this is what he said on that occasion: [4:19] 

A careful reading of that speech made by respondent No. 1 shows that it was for the first time that any mention had been made therein by the respondent to setting up and sale of a factory in Dubai as no mention of the same had been made by the respondent in his first or second address to the nation on the issue."
"It had been stated in the latest speech that in the year 1999 the entire record of the family’s business had been taken away by the authorities and the same had not been returned despite repeated requests but later on in the same speech respondent No. 1 had categorically stated that the entire record and documents pertaining to the Dubai and Jeddah factories was available and that such record could be produced before any committee or forum!"
Factory in Makkah or Jeddah
“The first address to the nation mentioned setting up of a steel factory near Makkah but the speech made in the National Assembly referred to a steel factory in Jeddah. 

In the first address to the nation respondent No. 1 had claimed that the proceeds of sale of the steel factory near Makkah had been utilized by his two sons for setting up their business but in the speech made in the National Assembly he had changed his earlier stance and had maintained that the generated resources had been utilized for “purchase” of the flats in London."
"Even in that speech respondent No. 1 had never stated that he had no concern with the ownership of those properties or that no money belonging to him had been utilized for their acquisition.”
PM said the record was available, his lawyer said it wasn’t
"The story about “purchase” of the relevant properties in London had taken yet another turn at a subsequent stage. 78. 

Although it had specifically and repeatedly been said by respondent No. 1 on the floor of the National Assembly in the above mentioned speech that the entire record relevant to the setting up and sale of the factories in Dubai and Jeddah was available and would be produced whenever required 

yet when this Court required Mr. Salman Aslam Butt, Sr. ASC, the then learned counsel for respondent No. 1, on December 07, 2016 to produce or show the said record he simply stated that no such record existed or was available 

and that the statement made by respondent No. 1 in the National Assembly in that respect was merely a “political statement”!"
"It may be pertinent to mention here that in the evening preceding the said stand taken by the learned counsel for respondent No. 1 before this Court an interview was telecast on Geo News television wherein Mr. Haroon Pasha, the chief financial advisor of respondent No. 1 and his family, had stated before the host namely Mr. Shahzeb Khanzada that the entire record about Dubai and Jeddah factories was available and that the said record had been handed over to respondent No. 1’s lawyers and now it was for those lawyers to present it before the Court."
Khosa ‘shocked’ by attempt to suppress facts
"In one of his interviews with Mr. Javed Chaudhry on Express News television on March 07, 2016 Mr. Hussain Nawaz Sharif, respondent No. 7, had also categorically maintained that the entire record pertaining to acquisition of the four properties in London was available with the family and the same would be produced before any court looking into the matter. 

Such state of affairs has been found by me to be nothing but shocking as it tends to be an attempt to suppress the relevant facts and the truth and to mislead the Court. Mr. Haroon Pasha and Mr. Hussain Nawaz Sharif have never denied or contradicted the contents of the above mentioned interviews."
"There may be many definitions of the word ‘honest’ but deliberate withholding or suppression of truth is not one of them and the same is in fact an antithesis of honesty. 

I am, therefore, constrained to declare that respondent No. 1 has not been honest to the nation, to the representatives of the nation in the National Assembly and to this Court in the matter of explaining possession and acquisition of the relevant four properties in London."
Story about Qatar business was an afterthought
"Even the story about investment in real estate business in Qatar and the subsequent settlement of that business was also, thus, nothing but an afterthought. 

It may also be pertinent to mention here that in his three speeches mentioned above and also in his concise statements submitted before this Court respondent No. 1 had never said a word about any investment by his father in any real estate business in Qatar and funds generated through a settlement of that investment being utilized for acquisition of the properties in London whereas through their concise statements submitted before this Court by his children that was the only source of funds through which the said properties had been acquired in the name of respondent No. 7 namely Mr. Hussain Nawaz Sharif."
Hassan Nawaz was rolling in money
"All those businesses of respondent No. 8 (Hassan Nawaz) were going on and the said respondent was rolling in money in England for many years before June 2005 when, according to respondent No. 1 (Nawaz Sharif), the sale proceeds of the factory in Jeddah had been given to his sons for setting up their business. Nothing has been produced by respondent No. 1 before this Court to rebut the above mentioned documents based upon the British public record."
Story about Al-Thani family lost credibility
"That story about investment in the real estate business of Al-Thani family in Qatar has taken many turns in this case and has, thus, lost its credibility. 

In their first concise statement jointly filed by respondent No. 1’s children they had never mentioned that story." "In their subsequent concise statements they adopted that story as their only story. 
However, in their last Joint and Further Concise Statement (Civil Miscellaneous Application No. 432 of 2017 filed on January 23, 2017) the sons of respondent No. 1 gave the story another twist. 

The previous story was about an “investment” made by late Mian Muhammad Sharif in the real estate business of Al-Thani family in Qatar but through their last story advanced through the above mentioned concise statement it was maintained by respondent No. 1’s sons that the proceeds of sale of the factory in Dubai (12 million Dirhams) had been “placed” with Sheikh Jassim Bin Jaber Al-Thani who “retained” the amount with an assurance of just and equitable return."
"According to the latest story there was no investment involved in the matter and the services of a member of Al-Thani family of Qatar had been utilized only for parking of the relevant amount with him, probably as a bank!"
"It appears that close friendship between Al-Thani family of Qatar and respondent No. 1 and his family has stood the test of time. It is proverbial that a friend in need is a friend indeed. Being a foreign dignitary Mr. Hamad Bin Jassim Bin Jaber Al-Thani is held by me in high esteem yet the information about him available on the Internet is unfortunately quite uncharitable."
Nawaz and his family have been nothing but evasive
"On the basis of the discussion made in the earlier part of this judgment the explanations advanced by respondent No. 1 in respect of the four properties in London and even in respect of his and his family’s businesses and resources have been found by me to be nothing but evasive 

and the statements made by him in that regard have appeared to me to be contradictory to each other. The explanations advanced by him have also been found by me to have remained utterly unproved through any independent evidence or material and, hence, the same were quite likely to be untrue. 

Even the children of respondent No. 1 have not been able to bring anything on the record to show that the explanations advanced by respondent No. 1 were or could be true and correct."
Though the court verdict from two judges who dissented very categorically for the disqualification of the premier Nawaz Sharif whereas but the [majority] 3 out of 5 judges asking to form JIT indicates to file the case.
There is general perception about formation of any JIT as it did not bring any conclusion but almost it ended in fiasco as the practices and experiences we had, said a seasoned journalist. Whilst some are of the view that court verdict is very candid that case has not been closed but it needs more in depth probe into the matter inducting the Heads of investigative agencies to look in detail & do more postmortem to fix the charges. 
The inclusion of Heads of Investigative agencies to probe NS & his family corruption cases which seems good but there is no certainty that how more the Heads of the departments will be loyal and sincere to the country instead premier Nawaz Sharif - because the premier has mounting wealth and he generally buys the loyalty of the Institutional Heads - it refers the attitude of NAB who always remained reluctant & silent and avoided to intervene or go for trial in corruption cases whether it is Nawaz Sharif or Asif Ali Zardari, said a seasoned analyst in TV Talk show.

The decision of 5 judges are vivid and now responsibility falls on the shoulder of Head of the departments running Investigative Agencies [stated above] to restore the confidence that is reposed by the nation upon them.

Apr 18, 2017

Ranger’s extension about its stay in Sindh has been controversial!

And normally we witness that when the earlier approval of Ranger's stay goes off - the tussle and thorny debates between Provincial and Federal govt. takes place for further renewal.
Controversies to extend or not to extend Rangers stay in Sindh?
Now it’s about a week Rangers has been withdrawn from multiple sacred and non sacred places & important installations where they had been deputed to ensure people & property security, media reported.   
Heat of allegation and counter allegation between Province and Federal being aired by electronic media – press conferences from Sindh the CM and its aides and from Federal Chaudhry Nisar have grasped the situation & occupied the dice.  
Why it happens & why not taken it as a normal approval with a stroke of pen but  it’s not alike as we understand……….every time a rough and tough conversation in print and electronic media goes viral and think tank seems busy but it concludes in approval to give for Ranger’s stay. 
We have been accustomed for such hue and cry after every six months or a year that ends not in fiasco but in affirmative, said seasoned political analyst.  
However in current scenario something new emerges that ‘’Rangers stay in Punjab or the empowerment given to Rangers’’ is not identical or equivalent but lucid flexible & with vivid limitations not similar to the power given or assigned to Rangers in Sindh, said CM Sindh.
In Sindh Rangers do raid and ransack wherever and whenever it wants. They do without any determined outline or any prior permission thereof from Sindh govt.-  or keeping Sindh govt. in limelight - there is no such practice or it conforms the ''authority'' Rangers enjoying in Punjab….why differences, he added further.
Such a ''freehand to Rangers''giving an obvious jerk to provincial administration keeping its provincial matters obstructed and interrupted at different fronts instead keeping Sindh govt. into confidence before they move for the operation.
Among opposition leaders in Sindh cabinet- they are of the view that why Sindh govt. is so panicky - if Rangers expands its area of operation. 
Instead to keep Rangers limited only in Karachi - let them move to other part of Sindh urban and rural area - where criminals are hiding after perpetrating crimes in Karachi - operation as such should not be connected to any specific group - Crimes & criminals - Militant and militancy you can see everywhere. they maintained.
Besides, there are hideouts & high profile gangster’s aisle - a terrain of dense jungle where criminals dwell – so it is rational & viable if Sindh govt. authorizes Rangers to do operations clean up in interior Sindh [as well] to unearth and unmask the criminals who do crimes and flee
Yes - there are glitches in law and order situation but it’s not limited only to Sindh but across the county - so why not the same liberty & freehand has been given to Rangers deputed in Punjab as they [Rangers} worked in Sindh, asserted CM Sindh.
Why the ''area & authority'' defined to Rangers in Punjab or criteria to work is dissimilar & not identical to Sindh Rangers - Why Federal govt. keeps and do step mother treatment with the province, said one of the aide of CM
In Sindh Rangers had no limitation - relentless – inexorable – such heightened freedom to Rangers undoubtedly obstructing & impacting the normal flow of provincial business.
So maintain uniformity while empowering Rangers to work in any province –a categorical demand of CM Sindh by Federal govt.
There should not be liking and disliking or preferences while we have inducted Rangers with the motive to attain an optimal response in terms of safety and security of the citizen and safely running of the province matters.

However ''Gazette Notification of power given to Rangers in Punjab'' has been asked by CM Sindh to appraise & see its significance - the exact parameter of operation - nature of permission - authority & area that Rangers is enjoying in Punjab may feasible & viable in Sindh too instead to keep the Sindh always in WAR TORN area, categorically asked CM Sindh.